OUR TEAM

Ms. Coles began her career in affordable housing and community development as a housing finance officer for the City of Lakeland, Florida providing case management and residential lending experience as part of affordable housing program development, implementation and closeout processes. As a HUD Technical Assistance provider and Subject Matter Expert, she assists federal and state grantees with program management and compliance oversight for HOME, CDBG, IDIS, DRGR, NSP, PLP and SHIP funded Programs. During her tenure with the City of Jacksonville, Florida, Ms. Coles played an integral role in the increase of available affordable housing units. As a grant administrator, she effectively managed the disbursement of multiple funding sources. She increased the efficiencies by implementing project management tools to reconcile budgetary issues, implemented mandatory training for all stakeholders, updated policies and procedures and conducted internal monitoring audits. Thus, reducing the number of Red Flags in IDIS, no findings in HUD and/or OIG findings, and creating a sustainable and effective affordable housing program.